Experiencing flooding in your home or commercial premises due to a burst public utility pipe is a highly stressful event, leading not only to immediate inconvenience but also to significant material damage. In these emergency moments, it is crucial to know how to act from the very first instance to protect your property. Lawyer Marco Bianucci, an expert lawyer in damage compensation in Milan, deeply understands the difficulties citizens and entrepreneurs face in these situations and offers targeted legal assistance to assert the rights of those affected against the infrastructure management bodies.
In the Italian legal system, the rupture of a pipe belonging to the public water or sewage network invokes the principle of liability for damages caused by things in custody, governed by Article 2051 of the Civil Code. This means that the entity or company managing the water infrastructure is considered its custodian and, consequently, is obliged to compensate for damages caused by its rupture or malfunction.
This is a form of objective liability: the damaged citizen does not have to prove the negligence or fault of the management body, but solely the causal link, meaning that the flooding and related damages derive directly and immediately from the rupture of the public network. The only way for the management body to avoid compensation is to demonstrate the so-called "caso fortuito" (act of God), i.e., an exceptional, unforeseeable, and unavoidable event that breaks the causal connection between the pipe and the damage that occurred.
Dealing with a giant like a water service management body or its insurance company requires specific expertise and a well-defined strategy. The approach of Lawyer Marco Bianucci, as an expert lawyer in damage compensation in Milan, is based on a rigorous reconstruction of the facts and meticulous quantification of the prejudice suffered by the client.
From the moment of engagement, the Bianucci Law Firm acts to solidify proof of damage. This process includes collecting intervention reports from authorities and collaborating, where necessary, with trusted experts and technicians to prepare accurate estimates that cover structural damage, ruined furniture, equipment, or goods, and any lost profits for commercial activities forced to close. The primary objective is to seek a swift and satisfactory out-of-court settlement, establishing a solid and documented dispute. However, should the compensation offers prove inadequate, the firm is fully prepared to protect the client's interests in court, ensuring constant assistance at every stage of the proceedings.
The first thing to do is ensure the safety of people and, as far as possible, property. It is crucial to immediately contact the Fire Brigade, the Local Police, or the management body's emergency service to have the water supply shut off and an official intervention report drawn up. Subsequently, it is essential to accurately document the state of the premises by taking detailed photographs and recording videos of the damage sustained, before proceeding with any cleaning, clearing, or restoration work.
Compensation can be claimed for all direct material damages, such as the costs necessary for the restoration of walls, floors, plasterwork, and electrical systems, as well as the value of furniture, appliances, or goods irrevocably ruined by the water. In the case of commercial and professional activities, lost profits, i.e., the loss of earnings resulting from the forced closure of the premises due to flooding and subsequent restoration work, are also fully compensable.
The management body often attempts to invoke "caso fortuito" (act of God), citing exceptionally heavy rainfall, to exclude its liability. However, established case law requires such an atmospheric event to be entirely anomalous and unpredictable. If the sewage or water network is undersized, inadequate, or not subjected to regular and constant maintenance, the entity remains liable even in the presence of heavy rains, as the damage is attributable to the poor management of the infrastructure and not solely to the natural event.
If your property has suffered damage due to a burst public pipe and you are encountering difficulties in obtaining fair and due compensation from insurance companies, it is essential to act promptly with the support of a professional. Contact lawyer Marco Bianucci at the Bianucci Law Firm at via Alberto da Giussano in Milan to thoroughly analyze your situation. The costs and timelines of legal compensation actions always depend on the specifics of the concrete case and the available evidentiary documentation; for this reason, during the initial consultation, the dynamics of the event will be carefully evaluated to provide you with a clear and transparent overview of the most appropriate strategies to pursue.