In the vast and complex world of public contracts, the role of the Works Supervisor is of crucial importance. They are the guarantor of the correct execution of the work, the bridge between the client and the contractor, and their professionalism is fundamental to the successful outcome of the project. But what are the limits and extent of their liability? A recent ruling by the Court of Cassation, Ruling No. 16987 of June 24, 2025, offers essential clarification on this matter, reaffirming established principles and providing valuable guidance for all parties involved in the construction process.
The Works Supervisor, as established by Article 2230 of the Civil Code, provides professional services that, by their nature, constitute an obligation of means and not of result. This means that the professional undertakes to employ their best efforts and skills to achieve the desired objective, but cannot guarantee the final result under all circumstances. However, as highlighted by case law, this distinction does not exempt the Works Supervisor from significant liability. Their activity, in fact, requires the use of "peculiar technical skills" and a level of diligence that goes far beyond the "normal concept of diligence," and must be assessed "according to the diligence exercised in concreto" in relation to the complexity of the assignment.
The case that led to Ruling No. 16987/2025, stemming from the appeal of L. P. against F. T. and decided by the Third Civil Section with Judge F. M. C. as rapporteur, saw the Supreme Court reject the appeal against a previous judgment of the Court of Appeal of Rome dated May 26, 2022. The core of the decision lies in the reaffirmation of the precise duties of the Works Supervisor. The headnote, which we reproduce in full, is particularly illuminating:
In matters of liability arising from defects or non-conformities of contracted works, the works supervisor, while providing professional services as an obligation of means and not of result, is called upon to carry out their activity in situations involving the use of peculiar technical skills and must utilize their intellectual and operational resources to ensure, with respect to the work in progress, the result that the client-principal expects to achieve. Therefore, their conduct must be assessed not with reference to the normal concept of diligence, but according to the diligence exercised in concreto: the obligations of the works supervisor therefore include verifying the conformity of the progressive realization of the work to the project, as well as the methods of its execution to the specifications and/or the rules of the art, as well as adopting all necessary technical measures aimed at ensuring the realization of the work without construction defects. Consequently, the professional who fails to supervise and provide appropriate instructions in this regard, as well as to monitor their compliance by the contractor and, in default, to report to the client, does not escape liability.
This headnote crystallizes a fundamental principle: the Works Supervisor has the task not only of verifying that the work proceeds according to the project and specifications but also of ensuring that all necessary technical measures are adopted to prevent construction defects. Their liability clearly emerges if they fail to supervise, to provide appropriate directives, and to verify their application by the contractor, or, ultimately, to inform the client of any issues. This duty of supervision is, therefore, a pillar of their professional activity and a key element for the protection of the client, in line with Article 1655 of the Civil Code, which defines the contract of public works.
The Cassation Ruling offers relevant practical insights for both parties involved in a public contract:
The Cassation ruling is an important reminder of the seriousness and complexity of the Works Supervisor's role. Their figure is not merely bureaucratic but is a bulwark protecting the quality of the work and the interests of the client. To avoid disputes and ensure the realization of a work executed to the highest standards, it is imperative that the Works Supervisor acts with the utmost diligence and is fully aware of their duties, as clearly outlined by Ruling No. 16987/2025. In case of doubt or for proper management of contractual dynamics, it is always advisable to seek legal professionals experienced in public contract law.