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Avv. Marco Bianucci
Avv. Marco Bianucci

Damages & Compensation Lawyer

The violation of the right to personal identity can take very different forms: someone uses your name to present themselves as you, publishes a photograph out of context, attributes opinions or activities to you that do not belong to you, or disseminates inaccurate data that makes you recognizable in the wrong way. The point is not only whether content is offensive. It also matters whether it returns to others a false or distorted representation of who you are.

I want to help you distinguish the infringement of personal identity from defamation, privacy violation, and simple disagreement over an opinion. We will see what elements make protection concrete, when name, image, and personal data come into play, and what remedies may make sense before claiming compensation. The answer depends on the content, the context in which it circulates, and the effect it produces on your personal, social, or professional relationships.

What the Right to Personal Identity Protects

The right to personal identity protects the way a person is recognized in social life. It does not coincide with the right to be described in favorable terms. Instead, it protects the interest not to be represented as the author of facts, ideas, choices, or characteristics that do not correspond to one's individuality.

The Constitutional Court has traced this right back to the protection of the person provided for by Article 2 of the Constitution. In ruling no. 13 of 1994, it clarifies that personal identity is an autonomous asset and that the name constitutes its first identifying element, without however exhausting it. The principle is also useful outside the registry events addressed by the decision: a representation can be harmful even without using insulting words, if it attributes to the person an identity different from the real one. Corte costituzionale, sentenza n. 13 del 1994.

Reputation mainly concerns the consideration that others have of a person; personal identity concerns their correct representation. The two infringements can overlap, but they are not the same thing. A false and derogatory accusation can damage both. An inaccurate attribution of political ideas, professional activities, or affiliations can instead deform identity even when it contains no explicit insult.

Name, Pseudonym, and False Attribution of Activities

The name allows a person to be identified in public and private relations. The civil code recognizes everyone's right to the name granted by law and protects those who suffer prejudice from the undue use of their name by others. Protection does not require the author to completely substitute themselves for you. The use of your name can also be relevant to make people believe that you have joined an initiative, signed a text, offered a service, or assumed a position that does not belong to you. Codice civile, articoli 6-10.

The rule is also important when the content concerns a pseudonym. If the pseudonym has acquired the same importance as the name in social life, it can receive protection. What counts is the concrete ability to trace that sign back to a specific person. A very common name, used without other identifying elements, can create a different problem from a name accompanied by a photograph, workplace, contacts, or references that make the association clear.

Not every homonymy is a violation. If a page truly speaks about another person with the same name and contains no elements that lead the public to confuse you, the prerequisite of false attribution is missing. If instead the confusion stems from graphics, profile, photograph, or connected information, the correction must eliminate the identifying misunderstanding itself, rather than limiting itself to a generic or barely visible formula.

Photographs, Videos, and the Use of Image

The publication of a person's image normally requires their consent. Copyright law regulates portraiture and provides specific exceptions, for example when reproduction is connected to facts or events of public interest or is justified for purposes indicated by law. An exception to consent does not authorize every use of the image. Article 97 nonetheless prohibits the display or commercialization of the portrait that causes prejudice to the honor, reputation, or decorum of the portrayed person. Legge n. 633 del 1941, articolo 97.

The difference between news reporting and commercial promotion is often decisive. A photo taken during a public event does not automatically become available for an advertising campaign. Subsequent context can also change the meaning of the image: a neutral photograph, associated with an announcement, a false testimony, or a controversial message, can make the person appear involved or consenting when they are not.

The infringement of personal identity can also arise from editing or captioning. An authentic photo does not render the statement accompanying it authentic. To understand what protection to request, three questions must be separated: whether the image was obtained or published lawfully, whether its use falls within the original purpose, and whether text, editing, or placement transforms it into a deceptive representation of the person.

Inaccurate Data Online: When Privacy Regulations Apply

When the infringement derives from the processing of personal data, the European data protection regulation offers specific remedies. Personal data includes any information relating to an identified or identifiable person: name, contact, photograph, online identifier, professional role, or other information that allows them to be recognized. Privacy protects control over data; personal identity also protects their representative meaning.

Article 16 of the GDPR recognizes the right to obtain from the data controller the rectification of inaccurate data and the completion of incomplete data. Article 17 instead regulates erasure only when its prerequisites are met, for example if the data are no longer necessary, are processed unlawfully, or a foundation justifying their conservation is lacking. Regolamento (UE) 2016/679, articoli 16 e 17.

A request for rectification is particularly suitable if an archive, a platform, or a business associates an incorrect contact detail, an untrue qualification, or obsolete information with your name. Erasure is not always the most precise remedy. If the data can be corrected, asking for total elimination without explaining the error may not resolve the confusion among those who have already received the information. In journalistic, expressive, or public interest content, moreover, the balancing with freedom of information requires careful examination of the content and its timeliness.

What Remedy to Consider Before Compensation

The first requirement is often to stop or correct the inaccurate representation. The request must identify the precise content and the effect to be removed. Indicating the URL, date, page, profile, or advertising material allows the dispute to be linked to a verifiable fact. It is then necessary to explain which data, phrases, images, or links are false, ambiguously attributed, or used beyond the consent given.

Rectification is useful when information is inaccurate but can remain online after a clear correction. Removal may be more suitable if the content lacks a lawful basis, unduly uses name or image, or continues to produce a false association even after clarification. The choice depends on the nature of the error and the persistence of the prejudice. An isolated post, an imitative profile, and a company profile with incorrect data require different requests.

Regarding names, the civil code allows one to ask for the cessation of the harmful act and compensation for damages when the relative prerequisites are met. For image abuse as well, the law provides the possibility to ask for the abuse to cease, in addition to compensation. A judicial measure does not automatically replace a targeted request. If the responsible party is identifiable and the error is circumscribed, a well-founded formal notice can immediately clarify what must be corrected, removed, or dissociated from your person.

If the problem concerns a data controller, the request can be addressed to the privacy contacts indicated in the privacy policy. If the response does not arrive or is inadequate, the GDPR provides for lodging a complaint with the supervisory authority and judicial appeal. It is not advisable to confuse these paths with a generic dispute. The request for data rectification must indicate the inaccuracy; the civil protection of identity must explain what false representation is being disseminated and why it concerns you.

When Compensation Is Possible and What Must Be Proved

Compensation does not automatically derive solely from the publication of wrong content. A harmful act, a prejudice, and a link between the two are required. The damage can be pecuniary, if the false attribution has produced a demonstrable economic loss, or non-pecuniary, if it has seriously affected the person, their relationships, or their social image.

In the unlawful processing of personal data, Article 82 of the GDPR recognizes the right to compensation for material or immaterial damage caused by the violation of the regulation. The Court of Justice has specified that the mere violation of a GDPR provision is not enough, by itself, to demonstrate compensable immaterial damage: one must allege and prove the damage suffered and the nexus with the violation. Corte di giustizia dell’Unione europea, causa C-741/21.

For this reason, the dissemination of content, the duration of its availability, the audience reached, the repetition of the false association, and the concretely verifiable consequences are relevant. There is no predetermined amount for every violation of identity. A photograph used for a few hours on a low-visibility page raises different issues from an imitative profile kept online, an incorrect company profile consulted by numerous users, or a message attributing conduct unrelated to the person.

Preserving Content Without Amplifying the Infringement

Before content is modified or removed, it is useful to preserve orderly documentation of it. Copies showing content, context, and traceability are needed. Complete screenshots, page address, date and time of acquisition, messages received, and responses from the responsible party help distinguish what was actually published from a subsequent description of it.

However, accumulating material is not enough. If the problem is a false professional qualification, the decisive document may be the page connecting your name to that qualification; if it concerns an image, caption, commercial destination, and dissemination modalities also count. Evidence must make the misunderstanding visible. Further disseminating the harmful content to denounce it publicly can, in some cases, increase its circulation instead of limiting it.

Frequently Asked Questions

Can I challenge true content presented in a misleading way?

Yes, the truth of a single piece of data does not always close the matter. If images, omissions, or links make it appear that you supported an initiative, performed an activity, or assumed a position that does not belong to you, an infringement of personal identity may emerge. However, it is necessary to identify with precision which overall representation turns out to be false and what context produces it.

Can I request the removal of a photo taken in a public place?

It depends on the reason and modalities of publication. The law provides exceptions to consent for images connected to facts or events of public interest, but does not allow use that prejudices honor, reputation, or decorum. Even a lawfully taken photograph can be challenged if reused for promotional purposes or associated with deceptive messages.

Can an error in an online profile be corrected using the GDPR?

If the profile contains inaccurate personal data, you can request rectification. Article 16 of the GDPR concerns data concerning you that are processed by a controller. The request must indicate the erroneous information and the requested correction. Erasure is different: it operates only when the conditions provided by Article 17 are met.

To obtain compensation, must I demonstrate an economic loss?

No, the damage can also be non-pecuniary. However, you must demonstrate concrete prejudice and the link with the harmful act. In the GDPR, for example, the violation of the rule is not enough in itself: material or immaterial damage and causal nexus are also needed. Dissemination, duration, and consequences of the content can assume relevance.

Is it sufficient to generically ask for my image to be protected?

No, an effective request must be specific. It is useful to indicate where the content is located, what it erroneously attributes to your person, and what remedy you ask for: rectification, removal, cessation of image use, or updating of data. Precision helps distinguish subjective disagreement from verifiable identifying error.

Orienting Yourself Before Acting

The protection of personal identity requires focusing on a simple point: it is not enough for content to concern you, it must represent you in a harmful or inaccurate way. From here one understands whether the most suitable path is rectification, removal, the cessation of the use of name or image, a privacy request or, when damage is demonstrable, a compensation claim. If you need to understand which protection corresponds to the content concerning you, you can contact me.